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Privacy Policy

The Old School House Nursery

Privacy Policy

At The Old School House Nursery, we promise to keep your

data safe and private and only use your personal information

to manage your famly account and provide tailored care to

your child.

Your privacy is protected by law and the General Data Protection Regulation (GDPR)

which says that we are allowed to use personal information only if we have a proper

reason to do so. This includes sharing outside of The Old School House Nursery. The

law says we must have one of more of these reasons:

• To fulfil a contract we have with you, or

• When it is our legal duty, or

• When it is in our legitimate interest, or

• When you consent to it.

From time to time, we will need to contact you, via phone, email or the Famly app to

provide you with nursery updates, share important information or send your monthly


The categories of child information that we collect, hold and share include

• Personal information and contacts (such as name, date of birth and address)

• Characteristics (such as ethnicity, language, nationality, country of birth)

• Attendance information (such as sessions attended, absences and absence


• Assessment information (such as development records, progress reports and


• Medical information (medicine, accident reports, immunisation records, allergy

information or dietaries)

• Safeguarding information (home accidents, court orders and professional


• Special educational needs (including the needs and ranking)

The categories of parent or carer information we collect and hold include:

• Personal information (such as name, address and contact details)

• Characteristics (such as appearance)

Why we collect and use this information

We use child data:

• to support child learning

• to monitor and report on child progress

• to provide appropriate care

• to assess the quality of our services

• to comply with the law regarding data sharing

We use parent or carer data:

• to support a child’s care

• to help identify parents when collecting children

• for the purposes of maintaining open communication

• to assess the quality of our services

• to comply with the law regarding data sharing

The lawful basis on which we use this information

We collect and use child information under GDPR Article 6, 1b, 1c and 1f, as well as

Article 9, 2a and 2c.

Collecting child information

When registering for a nursery place you will be asked to provide basic information

about your child on your registration form. All other information about your child will

be stored on famly our app for the duration of your placement. By signing a contract

for us to provide care and signing up to the Famly app you are agreeing to

information being shared this way. You can opt out on any area’s in our permissions

area. Whilst the majority of child information you provide to us is mandatory, some of

it is provided to us on a voluntary basis. In order to comply with the GDPR, we will

inform you whether you are required to provide certain child information to us or if

you have a choice in this. Data will be collected via your registration form and parent

contract, as well as through a selection of introduction forms when your child begins

the nursery. You may also be asked to sign local authority forms, such as funding

consent. All information is visible to you on Famly and should you find any information

on Famly that you would like us to remove please make this request to us in writing or

via the app and we will remove with 72 hours.

Collecting parent or carer information

When registering your child, the majority of the information you provide about

yourselves will be mandatory, although we may also ask for some voluntary information

to help us care for your child. Data will be collected via your child’s registration form

and parent contract, as well as through a selection of introduction forms when your

child begins the nursery.

Storing child data

We hold child data for up to seven years from their start date with The Old School

House Nursery or two years from their last day.

Who we share child information with

We routinely share child information with:

• schools or settings that the child attends after leaving us

• our local authority

• Ofsted

• Sharing of child information

We do not share information about our children with anyone without consent unless

the law and our policies allow us to do so.

Data collection requirements:

To find out more about the data collection requirements placed on us by the

Department for Education, go to


Uploaded media

‘Uploaded media’ refers to any photos or videos you voluntarily upload to be used on

Famly for show and tell or observations.

Requesting access to your personal data

Under data protection legislation, parents have the right to request access to

information about them that we hold. To make a request for your personal information,

or be given access to your child’s educational records, to Sally Rustomji Data

Protection Officer.

If you have a concern about the way we are collecting or using your personal data, we

request that you raise your concern with us in the first instance. Alternatively, you

can contact the Information Commissioner’s Office at

Right to be forgotten

Under Article 17 of the GDPR individuals have the right to have personal data erased.

This is also known as the ‘right to be forgotten’. The right is not absolute and only

applies in certain circumstances. Whilst a child or employee still attends The Old

School House Nursery, the right may not be exercised, as the personal data is still

necessary for the purpose for which we originally collected it for.

Wix and Ionos

Secure hosting of is essential to both us and our families. That is why we entrust Ionos,

an industry leader in secure website hosting, to protect all of our website data.


All customer and employee data, and the servers that process this data, are securely

managed by Microsoft, geo-replicated in real time to multiple datacenters in the

United Kingdom and Europe. Microsoft has more security certifications than any other

cloud provider. More information about these security measures can be found in the

Office 365 Trust Center.

Famly Childcare

Your personal data will be input into the Famly system, which helps us manage our

nurseries. Your data is held in secure data centres and can only be accessed by

authorised personnel.


Notice of Breach of Security

We will notify you if there was a breach of your personal information. If a security

breach causes an unauthorised intrusion into our system that materially affects you or

your information, then we will notify you as soon as possible and later report the

action we took in response.

Safeguarding Your Information

We work hard to keep your information safe and secure. We take reasonable and

appropriate measures to protect personal information from loss, misuse, and

unauthorised access, disclosure, alteration, and destruction, taking into account the

risks involved in the processing and the nature of the personal information. We rely on

Microsoft and Famly to safeguard the physical and technical security of your

information, and we have documented and enforced controls to limit access to, and to

protect your information.


This Privacy Policy applies to services provided by The Old School House Nursery. This

Privacy Policy addresses information we have collected, or will collect, about or from

you, according to our terms of entry, via websites located at



We may change this Privacy Policy at any time and from time to time. The most recent

version of the Privacy Policy is reflected by the modification date located at the

bottom. All updates and amendments are effective immediately upon notice, which we

may give by any means, including, but not limited to, by posting a revised version of

this Privacy Policy or other notice on the nursery website.

Questions & Concerns

Please email us at if you have any questions about the

privacy or accuracy of your information!

If you have a question or complaint about this Privacy Policy or our information

collection practices, please contact us at, or write to us at

the address listed below. We will investigate the matter and are committed to

resolving any privacy concerns that you may have.

The Old School House Nursery

King Street


York. YO43 4QP

Last modified: 05/04/2022

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